Shipping policy

Thank you for choosing ARTfem LLC for your painting events tickets and online product purchases. This Shipping Policy outlines the terms and conditions regarding the delivery of physical products associated with our services.

1. Delivery Information:

  • For Painting Event Tickets: Event tickets are typically delivered electronically via email upon completion of the purchase. Please ensure that the email address provided during checkout is accurate.
  • For Online Products: Physical products, such as artboxes, will be shipped to the address provided during the checkout process.

2. Shipping Timeframes:

  • Event Tickets: Electronic event tickets will be delivered to the provided email address promptly upon completion of the purchase.
  • Online Products: Artboxes and other physical products will be shipped within 2-3days of the order confirmation.

3. Shipping Methods:

  • Event Tickets: Electronic delivery via email is the standard method for event tickets.
  • Online Products: We utilize reputable shipping carriers to ensure the safe and timely delivery of physical products.

4. Shipping Costs:

  • Event Tickets: No shipping costs are associated with electronic delivery of event tickets.
  • Online Products: Shipping costs are calculated during the checkout process based on the destination and the weight/dimensions of the purchased products.

5. International Shipping:

  • ARTfem LLC currently offers shipping for physical products to domestic addresses. For international shipping inquiries, please contact our customer support team at artfemdxb@gmail.com or info@artfemdxb.com

6. Tracking Information:

  • For shipped physical products, customers must contact ARTfem LLC for tracking updates. 

7. Delays and Exceptions:

  • While we strive to deliver products in a timely manner, delays may occur due to unforeseen circumstances, such as carrier issues or adverse weather conditions.

8. Address Accuracy:

  • Customers are responsible for providing accurate shipping information during the checkout process. ARTfem LLC is not liable for any issues arising from incorrect or incomplete addresses.

9. Contact Us:

  • If you have any questions or concerns regarding our Shipping Policy, please contact us at artfemdxb@gmail.com or info@artfemdxb.com

Thank you for choosing ARTfem LLC. We appreciate your support and hope you enjoy the creative experiences we provide.